Skip to content

I suggest you ...

← General

Tap song but a black screen

I'll tap a song and it'll act like it's going to play an ad but the screen is just black and I can't exit out of it. I have to close the app itself and try like 5-10 times to actually get it to play music I'm looking for or the songs I have on my favorite list.

313 votes
Vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
You have left! (?) (thinking…)
EmmaAB0328 shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • seraphimbob commented  ·   ·  Report

    Very true! I would rate this app 5 Stars if it didn't keep going blank and unresponsive!

  • el peterete commented  ·   ·  Report

    I can't play my songs!! Is a black screen!!
    Please fixedddd!!!!!!!

  • josierose 501 commented  ·   ·  Report

    Please can you fix that I have I when I leave my house and it stops working and at home

  • kimmie49740 commented  ·   ·  Report

    I can't play any of my songs it just goes to a black screen please tell me how to fix this.

  • lahbee68 commented  ·   ·  Report

    This happens to me every time I tried to play a song plz fix this I really love this app

  • ~MusikLi$tener~ commented  ·   ·  Report

    This happens to me too. I have to completely exit out of the app at least three different times for my main playlist to work, then I have to go through a series of rather complicated steps that help me play songs from my other saved playlists.

  • Sirhuntz commented  ·   ·  Report

    I'm having the same problem tap on a song and the screen goes blank.

  • xo.bri.xo commented  ·   ·  Report

    Y'all need to fix it but if it don't work try clicking another song and if it plays wait a lil bit then go back to the other song you wanted to play

  • music lover :) commented  ·   ·  Report

    GUYS I found a way to fix it. When it goes black delete the app then go back and get it. Put in your log in info. And it works!!!!!

  • jackeline9 commented  ·   ·  Report

    The same thing is happening to me it really bothers me

  • music lover12! commented  ·   ·  Report

    Same it killing me. I thought this was supposed to be a great app. FIX IT

  • James commented  ·   ·  Report

    I closed the app out and re-opened it and turned on audio only in the settings. Then it worked.

  • alina.villa commented  ·   ·  Report

    This is the issue I am experiencing and it is so annoying.

1 3

General

Categories

Feedback and Knowledge Base

(thinking…)